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Where do I send my payments to?
All cheque and money order payments can be sent to:

Tolerant Solutions
179 Edward Street South
Arnprior, Ontario
K7S 2X3 Canada

Please make payable to: Tolerant Solutions

Please ensure you are sending your cheque and money order payments 1 week prior to your next invoice being released (your cycle date) to ensure reliable service. Please ensure you use our Currency Converter to get the appropriate exchange rate. If your currency is not listed, we will accept the currency rate at http://www.xe.net for the country listed on your billing address (Please convert to Canadian Dollars - CAD).


Why does Tolerant Solutions bill in Canadian dollars?
Tolerant Solutions is a registered business in the province of Ontario located in Canada. For tax and billing purposes we bill all of our clients in Canadian dollars.

Below is the currency rates listed on our website:
  • 1 U.S dollar is equal to $1.00 in Canadian dollars

  • 1 Euro is equal to $1.66 in Canadian dollars

  • 1 Pound is equal to $2.42 in Canadian dollars

  • 1 Peso is equal to $0.12 in Canadian dollars
* Currency rates may change (+/-). Prices displayed on website are estimated only. Paypal, Credit Card and Cheque/Money Order are charged in Canadian currency. If your currency is not listed on this website, we will accept the rate listed at http://www.xe.net for the country on your billing address (Please convert to Canadian Dollars - CAD)
(CAD) converted to equals

30 Day Money Back Guarantee Policy
Tolerant Solutions offers a guaranteed 30 day money back policy on all Shared Web Hosting packages and UNIX Shell Services (including Shoutcast Hosting and IRCd Hosting).

One of our main goals is to provide all of our valued customers with an exceptional web experience. That is why we guarantee your satisfaction with our speed, customer support, and reliability. If you un-satisfied with the service we have provided you, we will refund 100% of your monthly, quarterly, semi-annual, or yearly payment within the first 30 days. We will not refund any costs associated with domain name purchases or any fees specifically notated as non-refundable in the invoice.

Please contact cancellation@tolerant.ca for all cancellation and refund requests. All requests must be submitted through e-mail before or on the 30th day of your sign-up date.



15% Off Yearly Discount
Tolerant Solutions is pleased to offer a 15% savings on all yearly renewed accounts-- This means instant savings in your bank account! When ordering, select your payment cycle to yearly and you will receive a 15% monthly discount on all of your services with Tolerant Solutions.

* Services that offer 15% annual discount: Shared Web Hosting Services, Co-location Services, UNIX Shell Accounts, IRCd Hosting Services, Shoutcast Server Hosting.



Refer & Earn - Terms and Conditions
Earn one month FREE from Tolerant Solutions when you refer your friends and family to use our services! Simply have them enter your username when ordering or direct them to http://www.tolerant.ca/?ref=username (replace username with your Tolerant Solutions username) to receive your free month of service! Your FREE month credit will be awarded when the new customer you referred successfully completes 1 month of service. You will be notified by e-mail when the credit is added to your account. To track your clicks and orders, simply log into Help Desk (located at http://support.tolerant.ca) and click on "My Referrals".

* If the referral cancels during the 30 day trial period, you will not be eligible for credit.